
The duplex speech model for revenue calls
MetaVoice is a duplex speech model designed for revenue calls. Unlike traditional voice agents that rely on half-duplex turn-taking, MetaVoice listens while it speaks, allowing for natural interruptions, overlap, and background voices. It solves the problem of over 40% of callers hanging up on voice agents within 30 seconds due to awkward pauses and failures to understand context.
Built as a single model that listens, thinks, and speaks in 350 milliseconds, MetaVoice learns conversational mechanics directly from human data. It reasons over speech—not just text—and asks for clarification when unsure. There is no need to assemble separate ASR, TTS, turn detection, or dialogue harness components.
MetaVoice is aimed at businesses running revenue calls—such as sales, customer support, and outbound campaigns—who want fewer hang-ups and higher conversion rates. It can be deployed on-premises in your own VPC, and offers guardrails, debuggability, and observability for production use.
Listens while it speaks, so interruptions, overlap, and background voices don't break the call. Both channels stay open, allowing natural barge-ins.
Understands the words, how they are said, and the surrounding context. Asks for clarification when unsure.
No need to integrate separate ASR, TTS, turn detector, or dialogue harness. Define workflow, tools, and personality in a prompt.
Filter or block responses before the caller hears them. Inspect every layer of a turn: reasoning, tool calls, and speech in text and audio.
Streams into the evaluation and monitoring tools you already run for debuggable and observable calls.
Deploy in your own VPC. Data never leaves your network. Fine-tune on your own calls and improve over time.
Priced at parity with a cascaded stack (ASR→LLM→TTS), so there's no cost penalty for better performance.
You can start a 30-day pilot on one use case. Contact MetaVoice to begin.
Yes, MetaVoice can be deployed in your own VPC. Data never leaves your network.
MetaVoice is full duplex: it listens while it speaks. If a caller interrupts mid-sentence, it yields, keeps listening, and picks back up naturally.
MetaVoice listens, thinks, and speaks in 350 milliseconds.
Yes, you can set guardrails to filter or block responses before the caller hears them. You also define the workflow, tools, and personality.
MetaVoice is priced at parity with a cascaded stack (ASR, LLM, TTS), so there is no additional cost for the duplex capability.