What are credits and what happens if I run out?

Credits cover the AI work behind your workflows, assistant and Brain. Team includes 3,000 credits per user each month; Enterprise includes 7,500 per user pooled across the team. Monthly credits refresh at the start of each month and don't roll over, but purchased top-up credits never expire, and the company reaches out before you run low.

Do I have to migrate my wiki or Notion into the Brain?

No. The Brain's job is the operational layer your other tools can't hold — what's going on with a customer, who knows what, and the context buried in your threads. Teams get the tightest experience keeping canonical knowledge like pricing and playbooks in the Brain, where the assistant and workflows read and write it directly, but you don't have to migrate anything to get value.

Is this+that reliable and secure?

It runs on AWS with a commitment to 99.5% uptime each calendar month, with two exclusions documented in their uptime and availability commitments. Live system status and past incidents are available at status.thisandthat.chat, and the security page covers encryption, data handling and compliance. The company states it never uses your messages to train AI models.

How are users and seats counted?

Anyone on your team with their own this+that account counts as a user, whether or not they connected a mailbox or messaging account. A shared address like support@ doesn't count as an extra user.

this+that — An AI company brain built from your email, fact by fact

this+that is an AI-powered 'company brain' that turns a company's email and messaging history into structured, cited knowledge pages. To demonstrate the product, the team built the 'Enron Brain': an AI read 45,047 of Enron's emails and generated 214 entity pages covering the companies, regulators and banks Enron dealt with, containing 49,401 facts that each cite the email they came from. Facts are timestamped sentences rather than fixed fields, so when the mail shows a fact stopped being true, the page 'expires' it on that date — each page includes a date slider showing what was known at any point in time. The product itself combines this Brain with an Assistant, Workflows, a DoBox, shared Contacts, team task management, and built-in MCP servers, positioning itself as a replacement for a booking tool, contact manager, lightweight task manager, basic automation tool, small team wiki, and AI email assistant.

Key Features

Company Brain with cited, dated facts

The Brain holds the operational knowledge other tools can't: what's going on with a customer, who knows what, and context buried in threads. Facts are sentences, each with a date and a source email, instead of fields like headcount or revenue.

Time-slider entity pages

Each entity page has a slider: drag it and the page shows what was known on that date, with facts that were only true for a while expiring in front of you.

Automated entity extraction and verification

The pipeline finds types and entities from email, builds pages, and verifies each fact against its source email. An audit found 93% of sampled facts fully supported by their email, and 0 of 500 sampled facts wrong at their core.

Assistant and Workflows

The assistant and workflows read and write the Brain directly, so canonical knowledge like pricing and playbooks stays usable by AI rather than locked in a separate wiki.

Shared tasks, contacts and cross-team workflows

Shared task view and task assignment, shared contacts so the next person picking up an account starts from a reconciled record, and workflows that work across team members.

Integrations and MCP support

Connects to Gmail, Outlook, Slack, Microsoft Teams and Google Chat (Instagram and Facebook Messenger awaiting approval), includes built-in MCP servers, and supports any MCP-compatible tool you connect.

How It Works

Ingest email and messaging

The product connects to mailboxes and messaging accounts (Gmail, Outlook, Slack, Microsoft Teams, Google Chat) and reads the correspondence.

Find entities and choose types

An AI pipeline identifies entity types and instances. In the Enron demo, the pipeline proposed 57 narrow types and a person kept 54 — a setup choice the maker makes when configuring a company brain, since every company's mail names things it doesn't need to track.

Build and verify pages

For each chosen entity the system builds a page where every fact is a dated sentence citing the email it came from, checked against the source message.

Serve the knowledge to AI and the team

The assistant and workflows read and write the Brain directly, credits (3,000 per user per month on Team) cover the AI work behind workflows, the assistant and the Brain.

Pros & Cons

Pros

Every fact cites its source email, and pages expire facts on the date they stopped being true — a distinctive, verifiable approach to company knowledge
Independent AI audit showed 93% of sampled facts fully supported by their email and 0 of 500 sampled facts wrong at their core
Broad feature set: Brain, Assistant, Workflows, DoBox, Contacts, tasks, and MCP support in one product at $29–35/user/month
Transparent pricing with a 30-day full-product free trial requiring no credit card, and a 30-day full refund policy
Reliability commitments: runs on AWS, commits to 99.5% monthly uptime, with a public status page and security page

Who It's For

Best for

Small and mid-sized teams drowning in email/messaging context who want an AI-maintained operational memory beside their CRM
Support and account-management teams that need shared contacts and shared task views so anyone can pick up an account
Teams already on Gmail, Outlook, Slack, Microsoft Teams or Google Chat looking to consolidate six tools into one bill
Organizations that want AI workflows grounded in cited, dated company knowledge rather than opaque summaries

Not ideal for

Teams that need SSO, SCIM or audit logs without paying Enterprise pricing (from $125/user/month)

Use Cases

Customer account context: knowing what's going on with a customer and who knows what, without digging through threads

Replacing a patchwork of a booking tool, contact manager, lightweight task manager, basic automation tool, small team wiki and AI email assistant with one produ

Shared contact handover, so the next person to pick up an account starts from a reconciled record

Keeping canonical knowledge (pricing, playbooks) where the assistant and workflows can read and write it directly

Historical research demos, like the Enron Brain built from 45,047 public emails

Pricing

Free for 30 days with the whole product and no credit card. After the trial, Team is $35 per user per month ($29 per user per month billed annually) with 3,000 credits per user per month. Enterprise starts at $125 per user per month with 7,500 pooled credits per user per month, SSO (SAML), SCIM provisioning, quarterly business reviews and enhanced support. Full refund within 30 days; purchased cre

Team

$35 per user per month monthly, or $29 per user per month bi

Full product with nothing held back: Workflows, Brain, Assistant, DoBox, Contacts, all integrations (Gmail, Outlook, Slack, Microsoft Teams, Google Chat), shared task view and assignment, shared contacts, cross-team workflows, built-in MCP

Enterprise

From $125 per user per month

Everything in Team plus 7,500 credits per user per month pooled across the team, SSO (SAML), SCIM provisioning, a quarterly business review, enhanced support, audit logs (coming soon), and terms and pricing tailored to the organization. Con

Free Trial

Free for 30 days

The whole product, no credit card required. Data is saved when the trial ends, so you pick up where you left off without re-syncing.

FAQ

What is the Enron Brain?

A public demonstration of this+that built from 45,047 of Enron's emails. The AI wrote 214 pages about the companies, regulators and banks Enron dealt with, with 49,401 facts each citing the email it came from. Pages include a slider so you can see what was known on any date, and facts that stopped being true expire on that date. No one edited a page or a fact.

How accurate are the generated facts?

A held-out audit by a second AI found 93% of sampled facts fully supported by their email, and 0 of 500 sampled facts wrong at their core. The corpus was chosen because Enron's mail is public (released by FERC and maintained by Carnegie Mellon since 2003), so claims can be checked against the historical record.

How much does this+that cost?

Team is $35 per user per month, or $29 per user per month billed annually. Enterprise starts at $125 per user per month. There's a 30-day free trial with the whole product and no credit card required, plus a full refund within 30 days.

What happens when the free trial ends?

this+that